8 Tips to Manage Negative Emotions at Work

Not managing your Emotions at Work can demotivate you and frustrate people who come in contact with you. Negative emotions at work can often backfire if not properly managed. What can you do when a situation at work causes your temper to rise? How do you blow off steam without alienating your coworkers, staff, boss, partners or…

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It’s Not About the Coffee: Lessons on Putting People First from a Life at Starbucks

I love the title of this book! It’s not about the coffee: Lessons on Putting People First from a Life at Starbucks. I love their mission statement- ‘“To inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time” – That’s what is what Life at Starbucks Coffee is…

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Coaching Employees for better results and increased morale

Most managers know that Coaching employees is a very effective tool to boost performance. But coaching has another benefit. When employees are doing a good job at work, morale is a lot higher. Coaching employees works best when managers demonstrate a genuine or sincere interest in helping the employee, while at the same time empowering…

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Pike Place Fish Market inspires organizations worldwide

At Seattle’s World Famous Pike Place Fish Market, employees don’t just fill orders, they fill people – with  fun, friendliness, attentiveness, and enthusiasm. The employees engage people  and make their day.  They make people happy. The work is hard, the hours long; yet these employees choose to bring amazing  passion, fun and commitment to work every day. The remarkable wisdom…

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